Terms & Conditions

1. Introduction

 

Welcome to Soul Serenity (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website and services, including classes, workshops, sessions, memberships, and any related offerings, whether in person or online (collectively, the “Services”). By accessing our website or purchasing or attending any Services, you agree to be bound by these Terms.

 

If you do not agree with these Terms, please do not use our website or Services.

 

2. Eligibility and Health Responsibility

 

By booking or attending our Services, you confirm that you are at least 18 years old or have consent from a parent or legal guardian.

 

You understand that yoga, movement, and wellness practices may involve physical activity. You are responsible for listening to your body and practicing within your own limits. You agree to consult your physician or qualified health provider before starting any new exercise or wellness program and to stop immediately if you feel pain, dizziness, or discomfort.

 

Our Services are not a substitute for medical care, mental health care, or professional advice. We do not diagnose, treat, or cure physical or mental health conditions.

 

3. Booking, Payments, and Cancellations

 

All prices and availability for Services are subject to change without notice.

Payment is due at the time of booking unless otherwise stated.

We may use third‑party payment processors; by using them, you also agree to their terms and policies.

 

Cancellations and rescheduling

You may cancel or reschedule a class or private session up to [X] hours before the start time for a full credit or refund, as specified on our booking page.

 

Late cancellations or no‑shows may be charged in full or result in forfeiture of that session or class credit.

 

Workshops, series, or special events may have different cancellation policies, which will be listed in the event details at the time of registration.

 

We reserve the right to cancel or reschedule Services for any reason (for example, illness, low enrollment, or unforeseen circumstances). In this case, you will be offered a transfer, credit, or refund, as appropriate.

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4. Online Services and Technology

 

For online or virtual Services, you are responsible for having a stable internet connection, appropriate device, and safe practice space. We are not liable for technical issues, interruptions, or inability to access a session due to your equipment or internet connection.

 

Recording or distributing any part of live or recorded online sessions without our prior written consent is prohibited.

 

5. Code of Conduct

 

We aim to provide a respectful, inclusive, and supportive environment. You agree to:

• Treat all participants and instructors with respect and kindness.

• Refrain from disruptive, abusive, harassing, or discriminatory behavior.

• Follow any guidelines communicated in class, in sessions, or on our website.

 

We may refuse service, remove, or ban any participant who violates these expectations, without refund, at our sole discretion.

 

6. Intellectual Property

 

All content on our website and in our Services, including text, images, class materials, audio, video, and other content, is owned by Soul Serenity or used with permission and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from our content without our prior written consent. Any practice materials provided are for your personal, non‑commercial use only.

 

7. Disclaimers and Limitation of Liability

 

To the fullest extent permitted by law, our Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranties of fitness for a particular purpose or results.

 

You participate in all Services at your own risk. To the extent allowed by law, Soul Serenity and its owner(s), teachers, and staff are not liable for any direct, indirect, incidental, consequential, or special damages, including injury, loss, or damages arising from your participation in our Services or use of our website.

 

Nothing in these Terms limits any rights you may have that cannot be excluded under applicable law.

 

8. Indemnification

 

You agree to indemnify, defend, and hold harmless Soul Serenity and its owner(s), teachers, contractors, and partners from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or connected with your use of the website or participation in our Services, or your violation of these Terms.

 

9. Third‑Party Links and Services

 

Our website may contain links to third‑party websites, apps, or services (such as payment processors or booking platforms). We do not control or endorse these third parties and are not responsible for their content, policies, or practices. Your use of third‑party services is at your own risk and subject to their terms and privacy policies.

 

10. Privacy

 

Our handling of personal information is described in our Privacy Policy, which is incorporated by reference into these Terms. By using our website or Services, you consent to our collection and use of personal information as described in that policy.

 

11. Changes to Terms and Services

 

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. The updated Terms are effective when posted on the website.

 

We may also modify, suspend, or discontinue any part of the website or Services at any time, with or without notice.

 

Your continued use of the website or Services after changes are posted constitutes your acceptance of the updated Terms.

 

12. Governing Law and Dispute Resolution

 

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

 

Any dispute arising out of or relating to these Terms, our website, or our Services will first be addressed through good‑faith discussions. If not resolved, disputes will be handled in the state or federal courts located in Virginia, and you consent to the exclusive jurisdiction of those courts, unless applicable law requires otherwise.

 

13. Contact Information

If you have questions about these Terms, please contact:

 

Soul Serenity
serenity@doctordee.com
1-575-REST-NOW (737-8669)