Terms & Conditions

By using this website or booking a class, workshop, or session with Soul Serenity, you agree to our policies around bookings, cancellations, payment, respectful behavior, and your own health responsibility. Our yoga and wellness services are not medical care, and you participate at your own risk. Please read the full Terms & Conditions below for details.

 

1. Introduction

Welcome to Soul Serenity (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website and services, including classes, workshops, sessions, memberships, and any related offerings, whether in person or online (collectively, the “Services”). By accessing our website or purchasing, booking, or attending any Services, you agree to be bound by these Terms.

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If you do not agree with these Terms, please do not use our website or Services.

 

2. Eligibility and Health Responsibility

By booking or attending our Services, you confirm that you are at least 18 years old or have consent from a parent or legal guardian.

You understand that yoga, movement, and wellness practices may involve physical activity. You are responsible for listening to your body and practicing within your own limits. You agree to consult your physician or qualified health provider before starting any new exercise or wellness program and to stop immediately if you feel pain, dizziness, or discomfort.

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Our Services are not a substitute for medical care, mental health care, or professional advice. We do not diagnose, treat, or cure physical or mental health conditions.

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3. Booking, Payments, and Cancellations

All prices and availability for Services are subject to change without notice.

Payment is due at the time of booking unless otherwise stated.

We may use third-party payment processors or booking platforms. By using those services, you also agree to their terms, conditions, and policies.

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Cancellation and rescheduling windows vary by service and are listed on the applicable booking page, service description, registration form, or event details. Where a specific service page, event listing, registration form, or booking confirmation states a different cancellation, refund, or participation policy, that service-specific policy will apply.

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Late cancellations or no-shows may be charged in full or may result in forfeiture of that class, session, or class credit, as described in the applicable service policy.

Certain Services may also require completion of an intake, consent, or health information form before booking is confirmed or participation is permitted.

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We reserve the right to cancel or reschedule Services for any reason, including illness, low enrollment, or unforeseen circumstances. In that case, you will be offered a transfer, credit, or refund, as appropriate.

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4. Online Services and Technology

For online or virtual Services, you are responsible for having a stable internet connection, appropriate device, and a safe practice space. We are not liable for technical issues, interruptions, or inability to access a session due to your equipment, internet connection, or practice environment.

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Recording, reproducing, or distributing any part of live or recorded online sessions without our prior written consent is prohibited.

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5. Code of Conduct

We aim to provide a respectful, inclusive, and supportive environment. By using our Services, you agree to:

• Treat all participants and instructors with respect and kindness.

• Refrain from disruptive, abusive, harassing, or discriminatory behavior.

• Follow any guidelines communicated in class, in sessions, or on our website.

We may refuse service, remove, or ban any participant who violates these expectations, without refund, at our sole discretion.

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6. Intellectual Property

All content on our website and in our Services, including text, images, class materials, audio, video, graphics, downloads, and other content, is owned by Soul Serenity or used with permission and is protected by applicable intellectual property laws.

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You may not copy, reproduce, distribute, modify, publish, transmit, or create derivative works from our content without our prior written consent. Any practice materials provided are for your personal, non-commercial use only.

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7. Disclaimers and Limitation of Liability

To the fullest extent permitted by law, our website and Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or results.

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You participate in all Services at your own risk. To the extent permitted by law, Soul Serenity and its owner(s), teachers, staff, contractors, and affiliates are not liable for any direct, indirect, incidental, consequential, special, or punitive damages, including injury, loss, or damages arising out of or related to your participation in our Services or use of our website.

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Nothing in these Terms limits any rights you may have that cannot be excluded under applicable law.

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8. Indemnification

You agree to indemnify, defend, and hold harmless Soul Serenity and its owner(s), teachers, contractors, partners, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or connected with your use of the website or participation in our Services, or your violation of these Terms.

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9. Third-Party Links and Services

Our website may contain links to third-party websites, apps, or services, such as payment processors, booking platforms, or video conferencing tools. We do not control or endorse these third parties and are not responsible for their content, policies, terms, or practices. Your use of third-party services is at your own risk and subject to their own terms and privacy policies.

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10. Privacy

Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using our website or Services, you consent to our collection and use of personal information as described in that policy.

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11. Changes to Terms and Services

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this page, and the updated Terms will become effective when posted on the website.

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We may also modify, suspend, or discontinue any part of the website or Services at any time, with or without notice.

Your continued use of the website or Services after changes are posted constitutes your acceptance of the updated Terms.

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12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.

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Any dispute arising out of or relating to these Terms, our website, or our Services will first be addressed through good-faith discussions. If not resolved, disputes will be handled in the state or federal courts located in Virginia, and you consent to the exclusive jurisdiction of those courts, unless applicable law requires otherwise.

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13. Contact Information

If you have questions about these Terms, please contact:

Soul Serenity
serenity@doctordee.com
1-575-REST-NOW (737-8669)